Chick-fil-A

I’ve been to many CFA locations and have ordered the same thing many times: a Cobb salad, no bacon, add pickles, with a Spicy Filet. It’s never been an issue until today. When I got to the window and received my order the employee made sure to take the time out to let me know that they added the pickles tHiS tIMe but WoNt in tHe fUtUrE. I asked what the issue was and if it’s a cost issue I’ll gladly pay it. He said it wasn’t about the price, that they just won’t do it. In other words: just because they feel like it??? I told him I’ve never had that issue until today and he then shifted the blame saying the message came from his manager. Regardless of who the message is coming from the idea is absurd and to actually stop the customer to tell them such a thing is ridiculous. You have no logic. So you can add pickles to a sandwich but a salad is where you draw the line? Lmao. Also, wish they would’ve given me this message and service BEFORE they took my money and I would’ve gladly gone somewhere else. I got home and saw my salad so poorly thrown together. They didn’t even slice the filet like they usually do. Were they THAT bothered about PICKLES? Are the pickles coming out of their paychecks??? I know CFA customer service has declined over the years but this level of petty is a new low. Do better.

a month ago

We stopped by the Chick-fil-A on Shearn Street with our touring company, bringing in a large wave of mobile orders — two full charter buses worth — and this team absolutely came through. The staff worked together seamlessly, stayed organized, and kept everything moving smoothly despite the rush. Every order was handled efficiently, accurately, and with great attitudes all around. You could really see the teamwork and dedication in action. They made what could’ve been a stressful situation feel easy, and we truly appreciated their hospitality and professionalism. Huge shoutout to the entire team — this location definitely deserves the praise. Highly recommend!

a month ago

omg chick-fil-a is literally my personality at this point... like i lowkey dream about the spicy deluxe sandwich lol. and don't even get me started on the sauce!! i could literally drink the chick-fil-a sauce tbh. it's always "my pleasure" and they are so fast even when teh line is wrapped around the building. honestly best fast food ever 🍟✨❤️

3 weeks ago

Mobile order is hit or miss at this location. Sometimes they will forget to add bacon or cheese when I order my breakfast sandwich, no problem. Drive thru was oddly slow with only 2 cars in front but the wait time was about 10 mins. When I got home I opened my order and noticed to have a different sandwich. I called and had the phone ringing with no answer. Will I stop coming here? Maybe to this location only because they are building a new one next to me.

6 months ago

Destiny delivered service that didn’t just meet expectations — it wiped the floor with them. From the second she approached the table, she had that sharp, alert vibe that shows she actually gives a damn about her job. Her greeting alone set the tone: confident, clear, and genuinely welcoming. ⭐️ What really stood out was how she stayed locked-in the entire time. No disappearing act, no wandering around pretending to be busy — she was present, attentive, and always a step ahead. It’s rare to see someone keep that level of consistency without dropping the ball once. 👀🔥 Her enthusiasm wasn’t fake either. Some workers slap on a smile like it’s duct-tape, but Destiny’s energy came across naturally. She asked questions, made recommendations, and actually seemed happy to help rather than treating it like a chore. That kind of attitude elevates the entire experience. ✨🙌 On top of that, she handled everything smoothly — drinks came out quick, food was checked on at the right times, and she never rushed anything. Even when the place got busier, she kept her composure, moved efficiently, and didn’t let the quality slip for a second. That’s professional-level focus. 🧠⚡️ Overall, Destiny proved she’s more than just “good staff.” She’s the kind of worker businesses fight to keep — reliable, enthusiastic, and sharp enough to make the service experience feel effortless on the guest’s side. She absolutely deserves recognition for the effort she puts in every shift. 💯👏

2 months ago