CFA GRAVEYARD

This is the nearest Chick-fil-A in our area, and we typically visit the Town Lake location, where the staff and managers are welcoming and friendly. Unfortunately, the management at this location does not exude the same level of friendliness, although some employees are polite. We have been frequenting this location every week since the renovation. Our 3-year-old daughter is a huge fan of Chick-fil-A, but our experience today was disappointing. We usually order the kids' meal for her, but today, it did not come with a toy, which she was looking forward to. Instead, she became fascinated with a balloon tied to a tree and asked the manager if she could have it. Unfortunately, the manager was not accommodating, which broke my daughter's heart. Fortunately, she is not prone to tantrums and understood that she cannot always get what she wants. Nevertheless, I was surprised that the manager could not spare one balloon. As a result, we have decided to stop visiting this location. We will continue to patronize Chick-fil-A, but I wanted to express my disappointment with the service at this particular location.

2 months ago

I love coming to this location, i work near by, so the new add on for scan and go is just amazing, no waiting 20 minutes bc costumer take forever to order, you just scan the qr code, wait for your food, is fresh and hot!! Staff is always amazing, friendly and responsible!! Thank you Mis Sydnea Rutland for running such a smooth and amazing chick fill a!! -Karla K

2 weeks ago

Attendant took our order through the drive-through go to the window. It was the wrong order. The girl at the window, told us to wait Because the biscuits were in the oven. Weight it over 10 minutes and we never got our food. Had to go. Inside. Our order Was nowhere to be found. They need todo better snd not to lie to customers.

a week ago

I don’t come to this locate very often but the times I have. Logan has been wonderful! His customer service skills are outstanding and he is very friendly! He lives up to the Chick-fil-a standards. I always come thru the drive thru. Great Job Logan

2 months ago

This location has gone downhill. Every time I go, they always forget something. This time, I managed to catch that they forgot the ice cream again, but didn't realize until I got home that they forgot my French fries and the parfait. I'm starting to think they aren't even trying anymore.

a week ago