CFA GRAVEYARD

Sharjah Besaiso

This is the nearest Chick-fil-A in our area, and we typically visit the Town Lake location, where the staff and managers are welcoming and friendly. Unfortunately, the management at this location does not exude the same level of friendliness, although some employees are polite. We have been frequenting this location every week since the renovation. Our 3-year-old daughter is a huge fan of Chick-fil-A, but our experience today was disappointing. We usually order the kids' meal for her, but today, it did not come with a toy, which she was looking forward to. Instead, she became fascinated with a balloon tied to a tree and asked the manager if she could have it. Unfortunately, the manager was not accommodating, which broke my daughter's heart. Fortunately, she is not prone to tantrums and understood that she cannot always get what she wants. Nevertheless, I was surprised that the manager could not spare one balloon. As a result, we have decided to stop visiting this location. We will continue to patronize Chick-fil-A, but I wanted to express my disappointment with the service at this particular location.

2 months ago

Octavia R. Jacobs

I don’t come to this locate very often but the times I have. Logan has been wonderful! His customer service skills are outstanding and he is very friendly! He lives up to the Chick-fil-a standards. I always come thru the drive thru. Great Job Logan

a month ago

Adrienne Montilla

Staff is really nice as per most locations. This one is just a bit slow. Mobile order at 7:39 am i am just now leaving the pick up at 8:07. Could have gone through the regular drive through and would have been out of line faster.

3 weeks ago

Kiko rod

So sad that this is a brand new Chick-fil-A building that this location is always filty. Door entrance is filthy, restroom is trashy and the tables needs cleaning before dining in. It all boils down to the owner family and staff that works there. They are just lazy.

5 months ago

Sunny Teli

Worst experience. Made me wait for more than 15 mins when my pickup was right behind the counter. Had the person at the counter not even look my way while I was waiting and about 3-4 other workers walked past me and ignored me completely. I said excuse me a bunch of times and even the workers who heard me from inside just looks and didn’t do anything. Finally when someone did give me my order, they gave me half of it and forgot the other bag. I had to leave and come back and wait again for a couple of mins. I love Chick-fil-A and the customer service but this location is definitely the worst ever. I ended up taking lunch for my daughter late.

3 months ago