Professional Oil Change

More like Take 45. I sat in my hot car for over 45 minutes with little to no communication. A simple update letting customers know there would be a delay would have gone a long way. To make matters worse, I came in for a basic oil change, but once again they were “out” of the basic oil—just like another Take 5 location I’ve visited. The only option was to pay for a more expensive oil change. After waiting that long, I felt like I had no choice but to agree because I just wanted to get it over with. The service itself was also incomplete. They advertise checking and adjusting your tire pressure as part of the oil change, but they never checked or adjusted mine. They also didn’t show me how to reset the maintenance-required notification on my car or verify that it had been reset before I left. The whole point of Take 5 is supposed to be a quick, convenient oil change. Instead, I spent nearly an hour waiting, paid more than I planned because the advertised basic oil wasn’t available, and didn’t even receive all of the services that are supposed to be included. Very disappointing experience.

a month ago

I've been patronizong this Take Five in my neighborhood for years to provide oil changes and safety inspections. The folks who work there are extraordinarily friendly. They always do the job suppressingly, fast way you're sitting in your car. In all, a very well run business.

5 months ago

It was an awesome experience, everyone greeted me upon arriving, there were other customers ahead of me, however it felt as though I arrived with them. The technicians worked simultaneously to get everyone out quickly. It was a pleasant experience and I definitely will visit this business again. Thank you for the team your company has at this location it is a true representation of your brand, they were poliite, professional and thorough. I will definitely tell my family and friends about my experience.

2 months ago

I was waiting a bit long. And I was becoming a little frustrated. However, one of the employees (Derrell) was very professional and empathetic when I expressed my concern and reassured me that he would do his best to get me out quickly. Which he did! That kind of customer service doesn’t really exist anymore. Unless, it’s a smaller owned business or you’re dealing with the owner/manager. So I appreciated his great customer service. And for that reason I would recommend this place.

2 months ago

I’ve been going to this location for about 5 years now. Staff is always professional, friendly and does a great job. Darrell, Alejandro and the rest of the team there are amazing. One of them gifted me a duck for my Jeep too which was very sweet

a week ago