Pop-A-Lock Houston

Your receptionist Dana needs to learn some customer service skills and watch her tone when speaking with customers. Came off very rude and not helpful. Seems like she’s never had a customer service oriented job in her life. The tech who originally was supposed to help my code a remote key couldn’t do it because of his “software” or “updates”. A manager was supposed to reach out never did. Receptionist wouldn’t let me speak with a manager. What kind of company is this?

3 months ago

I was returning home and parked in the airport garage. My car battery died. I called pop a lock to send me someone for a jump. The driver called me and told me airport security should be available and it’s free! This showed great integrity! I was so grateful! I will definitely call them if anything else happens to my car.

4 months ago

Jade was great! Prompt service, friendly & accurate. Offered me additional services, and ensured all needs we met. Would use again, if needed.

5 months ago

Daniel R was called out by my roadside company to replace my flat tire today. He was knowledgeable, kind and had a great vibe, which is important when you're a woman alone on the side of the road knowing it's highly likely a man you've never met will show up in response to your call. I appreciated his help very much and would recommend him to anyone. Thank you, Daniel R!

a year ago

Jade got there in less than 10 minutes from when I called got the door open in seconds. He was very professional and polite , thanks for your help. Would definitely recommend to anyone in need when leaving your keys inside the car.

8 months ago