Nick's Plumbing & Air Conditioning

Do not believe the positive reviews. Here are 3 reasons why: 1) They installed a water filter in my house on wooden floor, without a tray to catch condensation. I now need to uninstall the filter and reinstall it correctly. See picture attached. 2) They installed a bad tankless water heater in my house about two years ago that only lasted a year. Why? Because the owner of Nick's was friends with the owner of the water heater company (which is now bankrupt because their water heaters sucked). Nick's replaced my water heater with the SAME model and it's still giving us problems. And I still had to pay for the installation again! 3) Yesterday one of their plumbers came to my house to look at several issues. He quoted me $2,800 to move my washer and take a look at the drain and also told me he couldn't tell me what was wrong with my sink unless he heard the problem himself. I asked him about a weird sound in the wall when I used the water. His solution? "Turn off your front door hose sprinkler." Unhelpful and on top of it all had an incredibly unprofessional attitude. I immediately called Nick's, spoke to a manager who booked me for another appointment for the following morning with a "senior technician" and ... no one showed up!!! Didn't even get a call. UPDATE: About 20 minutes after I posted this review two technicians arrived at my home around 11:15am. I told them I wasn't available anymore and they left without even an apology for arriving late. I have been a client for about 5 years. Five years ago I would have said Nick's had the best prices and customer service. I don't know what's happened to them but they've consistently shown worse and worse services over the last couple of years. What a shame.

3 weeks ago

Adam was very professional and courteous. Explained the touch aspect of the faucet and ensured there were no leaks left behind and it was running properly. Great personality and I could see how much he loves his job. When you love your job it's not a job. Its a place to go where you can feel good about helping people who don't know how to do themselves and and providing the service you love to do. Thank you Adam for loving your job and going the xtra mile for us. I will be using Nick's in all my future home plumbing and hcvac repairs..andbthankbyou Nick's for hiring people who love their job!

3 months ago

We had a small hiccup with the quoted price at first, but once that was resolved, everything went smoothly. The team was professional, worked quickly, stayed organized, and cleaned up the yard nicely. Overall, we had a great experience and will definitely use Nick's Plumbing again!

4 months ago

Had sewer line issue under slab caused by foundation settling on 44 year old home. Nicks plumbing ran camera down line generated proposal to repair. The quote seemed expensive at first glance but I did not consider amount of work required. The guys (5) showed up at the appointment time the next morning at 9:30 and all 5 worked non stop tunneling 10’ under home. Repaired problem by replacing sections that were broken. Ordered city inspectors to come inspect. Once inspector came and approved Nicks people came and refilled the tunnel area per third party engineer instructions. Everyone was professional and communicated status over the 3 day period that took to complete. The system was operating correctly within 8 hours of their arrival first day then additional days arranging plumbing inspectors.

2 months ago

Nick's has always provided excellent service, but entrusting them with the installation of an entire new A/C unit revealed how they, and particularly their service rep Dylan, go the extra mile with their loyal customers. My wife and I have subscribed to Nick's service plan, which has them visiting a couple times a year to check on things and diagnose problems without any charge. I highly recommend it. When our unit had a freon leak, they professionally replaced the entire thing the very next day. Though there were some kinks to work out after that, Dylan personally visited to take care of them within an hour after I reached out to him. For high-quality, white-glove service at a fair price, I can't recommend Nick's highly enough.

4 months ago