Isle PediSpa

We had a fantastic experience at this nail salon! The staff was incredibly accommodating—they even offered us drinks, which was such a thoughtful touch. We were set up in a private room that was very clean and relaxing. We got two Gel-X manicures and two pedicures, and all of the services were excellent. A big thank-you to Mia, Vivian, Caroline, and Xuan for being so kind and attentive throughout our visit. Highly recommend this salon if you’re looking for quality service in a comfortable setting!

9 months ago

I LOVE this location and I come alone because I tip well for someone my age. Anyways, Caroline and Ryan ALWAYS have me looking BEAUTIFUL when I leave. I hope the other locations still get to open, but I know... there's not many people who strive to keep up routine maintenance. I believe this place is a pedicure specialty place. I wish my hands nail tech was at Isle. Great place to have a party. Great place to shop for shoes. They have sooo many polishes. They take their time instead of like the neighborhood nail salon, which is not like a mall nail salon. They also do waxing. Super peaceful and a great place for healing and relaxation with clean sanitation. Ask for the most popular item for the service you want. They are open year round and have convenient hours compared to other places.

a year ago

Disappointed! Sought out a nail salon that had private rooms for a small private party. Scheduled days in advance, even confirmed. When we arrived the day of the appointment we were told after waiting 30 minutes that we would not be able to get a private room. We would have to wait another 30 minutes and then we would not get a proper pedicure because of the next party. Thus we basically needed to be happy whatever they gave us. I should have walked out but didn’t. For three pedi and two manicures with tip spent $600. The nail technicians were nice but no special service for the amount we paid and drove for the private room. I bought $75 pedi that lasted less than 40 minutes. The scrub basic put on and take off. Rub some lotion no massage. But I was nice and still left a 15% tip. Oh on the website mention neck warmer well no! I really felt ripped off. Good luck to those who go bc there are other great places in Houston with better services and prices.

a year ago

I had a disappointing experience here today. I got dip manicure (Xuan) & gel pedicure (Vivian) on March 6th for a little over $200. The next day, I noticed the top coat was peeling. I called and made an appointment to get the peeling repaired on March 9th. The tech (Vivian) sanded off the top coat and put on a new one at no charge. I left for Spring Break, and a day or two into the trip noticed the peeling again. In effort to give them the opportunity to fix it (again) I made an appointment as soon as I returned. I decided to get a gel manicure since I had such bad results twice with their dip top coats. I was happy to pay for this since I was getting something different altogether (instead of having them try a third time to get the dip right). At checkout, I was charged for the soak-off of the botched dip job. I explained that I didn’t mind paying for the gel re-do, but it seemed unfair to charge me to remove the dip. I was told management would have to approve comping the soak-off. So I had pay in full until a manager looked into this. So this review is for the management team: Please empower your front line customer service team to handle basic customer service infractions like this. To be so expensive, you guys need to 1) get the job done right the first time and 2) if not, be more than willing to make it right. I actually really liked the ladies who worked on me, and considered making this my regular nail place, but I’ll be sticking with GLOSS on W. Gray. Way more professional and they do an outstanding job every time.

a year ago

Walked in the salon before 7 today which their hours on the doors said they closed at 8pm so I figured I’d be ok. The lady proceeded to ask me what services I wanted today and then after I said what I wanted she tells me oh we’re actually closed. Why would she bother asking what I wanted done if they were “closed”. Rubbed me the wrong way cause it actually looks like a super nice place

a year ago