Frost Bank Heights

Great bank and great employees! Came to swap out my card for a new one and Alexis got that taken care of for me. She even started a dispute on 2 charges that I had told her about which was the reason for the card swap to begin with. Id highly recommend you coming here.

a month ago

Had a great experience here today helping one of my divorce clients get a cashiers check for money we were holding in trust. The staff here were all very friendly and made my client and I feel like we were VIPs! Special shout out to Kelsey! She went above and beyond today.

10 months ago

This Frost Bank branch has the nicest, most helpful bank employees that I’ve ever dealt with in my life! There should be more people like Jarvis Ervin, Karen Gold, and Erin Ward, they are amazing!!! Also, the building is really nice!

4 years ago

So, I currently don’t have a Frost bank account, but that is going to change in the near future. I had to cash a check that was in frost bank’s name, but my current bank refused to do it due to “numerous overdraft fees (like no one is struggling during a pandemic but ok) . Drove over to this Frost location; Erin and Jarvis turned my whole day around! No charge for cashing the check plus they were so helpful and sympathetic. Will definitely be switching banks! 😄✨

4 years ago

This branch is always amazing! I’ve been through many banks in my lifetime and have to say… the customer service here is simply excellent!

a year ago