Fiber Cement Siding Houston

We have siding that is know to have a defect. It cracks horribly when exposed to winter temperatures. Allura will not replace with a different product. Nor will they work with your builder. They will only speak to the homeowner directly making you play middle man. They process is very difficult and time consuming. I have multiple neighbors say they refused to fix the defected product to only send them $150 and tell them to have someone else to fix it. When it is a job requiring thousands to fix. We currently have at a minimum 50 cracks around our house. With some boards so loose they are endanger of falling.

a month ago

Do not buy!!!!!! We have cracks all over! Worst customer service ever. I even felt threatened at one point because my contractor was helping me with the warranty. After months, I was offered $100. What a joke and a slap in the face.

7 months ago

Not a good product. Warranty is not enforceable at all, they will give you the run around. Siding cracks and has a major potential for rain water intrusion.

a year ago

this company is a scam and their warranty is not real. the do not cover the installation of replacement boards, only a $8 check for a $20k job. further, their customer service won't answer the phone. avoid this company at all costs.

a year ago

Horrible experience with this company and product. Put this siding on our house 4 years ago and it is already cracked, bowed, discolored and is falling off. This company has denied my claim TWICE after they inspected my house in the DARK with a small flashlight. They even told me that this product doesn't really have a warranty. They are telling me basically that it isn't their product and they won't be doing anything about it. DO NOT buy this product.

9 years ago