Blo The Heights

Loved my blow out before the Rodeo! My hair is extra curly and frizzy and they used the color wow dream cocktail which smoothed it out. I had Aly and she did a great job and is a rockstar stylist!

2 months ago

The staff was so helpful setting up appointments for a small group visiting from out of town to celebrate a birthday. Great experience at the salon - very sweet staff and so talented! Gorgeous blow outs and makeup!

2 months ago

This is my kind of spot. Glam up with a settled down low key atmosphere. My stylist was Logan and she is perfect for me confident, skilled, and calm. Just the washing part released so much tension that I didn’t realize I had on my noggin. I’m glad I got the deep conditioning and serum she suggested for my mammoth main, because no joke I felt like a silky poney that knows they’re pretty. See above! If you want to treat yourself to a little prancy moment go for it! Seriously this is how I felt all day walking around town. Glam while going about my very unglamorous tasks. Lol! I’m very silly, but trust I’m being sincere. Do it.

8 months ago

The one in Dallas was so organized and could actually do African American hair. The ones here cant even keep stylist. You book with one stylist come back and its "im sorry that stylist no longer works here". Ive been getting blowouts for $55 and now my hair is "extended" longer than 45minutes so its $80. A black person hair is going to be "thick" as Sabrina continued to put it and the company is punishing you for it. She asked if I had a relaxer or whatever. They put in "notes" to ID you so that they can charge more then because the stylist change so often your hair comes out not even being done properly

2 months ago

Edit: the owner reached out to me to refund my money and offer a future discount. I booked a 45 minute blow out at 2:45pm for our family photography session that evening. The salon was running late and never even updated me that it would be late until I asked at 3:05pm how much longer; they assured me she was finishing up and would be done soon. At 3:13pm, they finally pulled me back to start. I never got anyone’s name because they didn’t introduce themselves but the first stylist said she would give me a complimentary Dream Coat application due to the delay. The one positive is both stylists did work together to dry my hair to try to expedite since I was now 30min behind schedule. The second stylist finished the blow out and rang me up. I already had my card near the reader as I was late and in a hurry to get my make up done. I noticed she charged $20 for the Dream Coat. I said they offered it complimentary, I never asked for it. I understand this part was a simple miscommunication between stylists but the second stylist assured me it would be refunded to my card that evening and I left, again because I was 30min behind schedule. Two phone calls, a voicemail, and an email later-I have zero response (other than, oh yes, um I’ll ask and oh, well they’ll work on it) and zero refund. I understand delays-I did have time built into my schedule but to offer a complimentary service and then have this much trouble getting a refund for something I didn’t even request is poor business. Since all other means of communication haven’t reached them, I’m hoping this will work. 2 stars because they did the service and did try to expedite it but overall poor management and communication.

7 months ago