SnoDreamz

Nice spot to purchase snowballs and treats. Love their hours and large selection of food and snowballs. Took one star off due to attitude of one of the young ladies.

2 months ago

Visited this place yesterday and yeah I could have went somewhere else. I really like the art work they have on the walls. The overall place looks clean. The menu is extensive and they have lots of different snowcone options to choose from. I noticed 2 young ladies working and they had a method one took the orders and one made the orders. I waited in line for about 10 minutes to get to the front and the lady taking orders just walked away. The lady that was making the orders said she would be with us in a moment so I waited for about 5 more minutes. When she came to take my order she kept yelling at me and I don't remember any music playing. The ice for my snowcone was mid. I wanted to order something else besides a snowcone and was told they weren't making anything else today. I felt like a sign posted could've helped with that. I order the strawberry birthday with cream and my friend ordered the watermelon banana.

a month ago

This place had the juiciest Snowball I ever had thus far. Service was great ( this was a tiger blood with cream ). I also had the beef spread for the first time which was okay and filling for your info but when I think Of snowballs again this will be the only thing in mind! Go to SnoDreamz !! Open All year long!

4 months ago

Kelsey was 10 out of 10 great service 👏 nice attitude great amount of juice and ice yum come 😋 try its worth the trip. They even have food 🫶

a month ago

If I could this zero stars I would. I finally tried this place after anticipating on it for a while and I was excited. Walking into the store I was not greeted by the cashier. the young dark skin girl with the braids came to the counter and started doing something on the tablet as I waited patiently. She just starts staring at me as if she was waiting for me to order when I had been waiting for her say something to me know it was time. I placed 1 order do a small snow cup. It literally took about 10-12 mins for her to make when it was only 1 other customer in the store. Mind you I was on my lunch break for work and did not expect it would take long at all given how empty the store was. She was moving extremely slow. I get my cup and rush back to my car. I go to take a drink through the straw and literally no juice came up. Tasted the ice on top and it did not have flavor (my flavor was clear so it had no color. I went back in and told her that It didn’t have any juice or flavor and she got a attitude grabbed the cup and said “well I put extra in there” I said well I don’t taste anything at all through the straw or on the top. And she proceed to be combative as if I offended her or came off wrong. Repeatedly telling me that she had put extra in…. She finally get the juice and pour more but purposely over filled it so it started wasting over. Her attitude and approach was very bad and very rude. At that point I just respectfully asked for a refund and said that I did not want the drink anymore. She again with an attitude rolls her eyes and go and get the other young girl in the back the first thing she said was “whats the issue” I respectfully told her that I would just like a refund for my money due to the bad service and attitude that i received and explained to her what happened. The other girl was still talking with an attitude after she asked her to just be quite several times. The girl says because it “looked like the snow cup was already eaten out of picked through” that she would have to call the manager to ask. I explained to her that I did not eat the cup just tasted it and had literally just walked out and walked back in. And she proceeded to be passive with me and tell me that I still ate the “snow cup though.” Then tells me that she cannot give me a refund. I told her that I did not want the cup. I want a refund and then she says she can only give me a partial refund because I ate it. Which I did not. I paid $3.81 and only received $3 back which I didn’t even complain because I didn’t want to go back and forth and needed to get back to work. I will never go to this place again, young and rude staff, no customer service or people skills, slow service, no good business ethics. The owner should really restaff this place. Lookin at the reviews there many complaints about the unprofessionalism of the staff.

2 months ago