Schlotzsky's

This location is super clean with friendly staff. The food was amazing and left me wanting more !

2 months ago

Tim is the manager at this location, and this complaint is directed to him and to corporate leadership. I frequent this store regularly as a DoorDash driver, and the staff is familiar with me. Today, I briefly parked in the straight lane (not the drive-through). The store was empty, and I was not impeding traffic in any way. As soon as I walked inside, Tim approached me aggressively, raising his voice and stating that I needed to move my car. I calmly explained that I was picking up an order. He responded that I would not receive the order unless I moved my vehicle. I complied immediately, moved my car, and then returned inside to retrieve the order from another cashier. Afterward, I asked to speak with him because I did not appreciate the way I was addressed. Instead of acknowledging his tone or approach, he continued focusing on where I had parked. Regardless of the parking issue, his tone and delivery were unnecessarily harsh and unprofessional. As a Black woman, I am especially sensitive to being spoken to in a dismissive or aggressive manner. During our interaction, he threw his hand up and said, “man, bye,” in a way that felt dismissive and deeply disrespectful. His mannerisms came across as passive-aggressive and racially insensitive. I expect to be treated with professionalism and basic respect, as any customer or delivery partner should

4 months ago

One of the better in the area. Service was good. Seems clean and orderly. Parking is the only complaint. You have to enter too close to the drive thru lane, which is tricky but otherwise it’s one of the better in Houston once you make it inside.

a month ago

Had the Original sandwich. Used to have one in Florida near us and we always regretted them closing down and leaving our market, so we had to try while in Houston. The bread is fantastic.

2 weeks ago

Always a great experience here. Friendly, helpful, and all cool employees. The food is always on point. Probably my favorite location in Houston. Great patio too. Few tables and chairs out there and fully covered.

3 months ago