Five Guys Burgers & Fries

I am very disappointed in the way I was treated at this location. I love five guys and I think the food is amazing. When I walked into this location today nobody smiled or greeted me …not even the manager..Two minutes later two women of another race walked in and were greeted immediately!!! My concern was addressed to the manager..The feeling of being discriminated against is disheartening. I will not be returning.

7 months ago

Next time you have a BOGO.. bring in more staff and or turn off the orders ! Over an hour wait… keep in mind i ordered online. Pretty rediculous considering the app and email notification mentioned orders being ready in 12-14 minutes. Staff did there best with what they had. But the staff continued taking orders even though orders just kept coming in from online.

5 months ago

I wanted to hate this place because it had been really hyped up; I didn't want to b.h Ve on the bandwagon. But I'm sold on this burger joint! What a great experience!!! The cheeseburger was Tasty!! I shared it with my date and it was filling and flavorful. I can't talk enough about the French fry seasoning!!! I'll give this place the nod over what-a-burger because of their execution.

4 years ago

It had been a long while since I had been to a Five Guys and I went to this location in December 2016. Very quickly remembered why I don't patronize Five Guys. First off, the staff was super friendly. True, they did not offer to "fix" what I saw as problem, preferring to give an explanation. But they weren't snarky or rude about it. They were just "well, that's the way it is and here is why" about it. The reason I dislike Five Guys is that the manner in which they wrap and deliver their burgers results in a smashed in burger bun. And the fries are very greasy. See photos. So I brought the bun to show them and the response was that occurs because they put the burger on the bottom of the bag and when the fries go on top, that compresses the bun. Yep. That and the fact that it is wrapped in a bit of aluminum foil that also causes compression. On the plus side, the fries are real potatoes. And the oil is peanut oil. But they are not great fries. On the burger plus side, the meat is okay. but tasteless, and there are a lot of choices for toppings, including grilled mushrooms. The small burger with one patty and the small fry currently set you back about $9.30 with tax. So for under $10 there are many other burger options where one doesn't have to contend with smashed buns.

9 years ago

Very good taste for my Burger and Fries. You get loads of Fries even if you order small. The Jnr Burger is a good size and not too big. Customer service at this spot is always very good. Super friendly and hard working staff!

4 years ago