Infiniti Luxury Dealer

Jared in sales was great to work with and stayed after hours to make sure we were taken care of. Not pushy, knew his product well and guided us in our decision. Finance department was also easy to work with and found me a rate better than I could on my own. Highly recommend!

4 months ago

Seydou and his team were fantastic from start to finish. We started doing business via phone and text since I live 7 hours away. He was great about sending me pictures and texts to reassure me that the QX60 I was looking at was in excellent condition (it is a 2025 CPO vehicle). He was completely honest and thorough and met every one of my expectations. He followed through with all of my (many, many, many) requests and had excellent communication with me. If he didn’t know the answer to something, he was honest and utilized his company’s resources to find out the answer in a timely manner. I have had several negative past experiences at other dealerships and he has restored my faith that there are still some honest car dealerships. We actually almost bought my teenager a vehicle there too the same day but, only because of the specific vehicle not meeting all of our needs, we chose not to pursue that one. When I am in the market for my next car, I will be happy to travel another 7 hours to be a repeat customer!

a month ago

Best car shopping experience I've ever had, by far! Geno, Ryan and Jack were the dream team. We were coming home on a road trip, stopped in and test drove a ride they had that we liked. They had us in and out in under 2 hours, then we rode home all smiles in our new car. Will absolutely look to them again for future purchases - thanks fellas!

a month ago

I had an excellent experience at West Houston Infiniti. The service was outstanding from start to finish. If you’re looking for a dealership you can trust with your vehicle, I highly recommend getting it serviced here. David Torres, the service advisor, went above and beyond to make sure everything was handled efficiently and professionally. He kept me informed throughout the process, answered all my questions, and made sure my vehicle was well taken care of. Great service, great communication, and a smooth experience overall. I will definitely be returning for future service needs. Highly recommend!

5 months ago

David is an exceptional employee. I feel he goes above and beyond expectations to make sure all of my questions and concerns are answered. He truly goes out of his way to make customers feel like INFINITI cares. The West Houston Infiniti dealership is a very special and tight-knit group, and I truly enjoy dealing with them. Travis

3 months ago